One or two locations
Anywhere in the US. General or family dentistry, small enough that the owner still knows which calls got missed last week.
AI voice agent for dental practices
Your practice loses patients at 5:01pm.
Alent picks up the calls your front desk can’t — after hours, at lunch, both lines ringing — and books the appointment while the patient is still on the phone.
Answers
Ring one, 24/7
Books
Into your live calendar
Transfers
To your desk, open hours
Guarantee
14 days, full refund
Why the calls never come back
A missed call is not a lead. It is a patient who already went somewhere else.
Nobody phones a dentist for fun. They phone because something hurts, or because they finally have five minutes. If you don’t pick up inside that window, the window shuts.
This is not a marketing problem. You already paid to make that phone ring. The leak is between the ring and the booking.
01
Voicemail is a dead end
Nobody leaves a message for a dentist they have never met. They hang up and press the next result on the map.
02
Callbacks arrive too late
You ring back at 9:10 the next morning. By then they have either been seen, or booked with whoever answered first.
03
Both lines, one person
Your desk is not understaffed at 2pm. It is single-threaded. The second caller hears a ring-out and never shows up in any report.
04
An answering service takes a message
A message is not an appointment. It is the same callback a day later, with a stranger in the middle who cannot see your schedule.
The mechanism
The First Ring System
Four steps. Every call, every hour, in your practice’s name. Nothing here is a demo path — it is what runs on the live line.
01
Pick up
Ring one, 24 hours a day, answering as your practice. No hold music, no queue, no tone.
02
Qualify
New patient or existing. What they need, when they can come, whether you take their plan. Loaded from your practice at setup — never guessed.
03
Book
Written into your live calendar while they are still on the line, so it can only offer a slot that is genuinely open. Nobody is told someone will call them back.
04
Hold
Confirmation text as the call ends. Reminders at 24 hours and 1 hour. A no-show gets an automatic rebook text instead of quietly disappearing.
The whole system, one picture
Eight steps. Three ways a call ends.
This is the flow that runs on your live line. Nobody has to read it — the colours say it: white is the normal path, acid is a patient in your chair, amber is the only moment your team steps in, red is a miss that the system pulls back.
Normal pathIn your chairYour team steps inMissed, pulled back
- 01 Patient calls Your existing line. Nothing changes.
- 02 Alent answers Ring one, 24/7, in your name.
- 03 Questions answered Services, hours, insurance.
- 04 Appointment booked Same call, live calendar.
- 05 Confirmation text Lands as the call ends.
- 06 Saved to records With the recording attached.
- 07 Reminder 24 hours before.
- 08 Reminder 1 hour before.
Branches at step 02
Transferred to your desk
Urgent, or the caller asks for a person. Live transfer, open hours only.
After step 08
Patient in your chair
The only outcome that pays you.
After step 08
No-show → auto rebook
A rebook text goes out on its own and they re-enter at step 04.
What we will not claim
Alent has no case studies. Here is exactly what that means.
We are new. No practice has run a full year on this, so there is no chart to show you and no result we can honestly put on this page.
Every vendor in this category will quote you a percentage of calls recovered. Ask them where that number came from. What we do instead is hand you the call log — every call answered, every booking made, recording attached — and you count them yourself.
You hear it answer before you pay anything
Full call recordings and a booking log from day one
Cancel inside 14 days, setup fee included
Month to month after that, no notice period
No guaranteed number of new patients
No client logos we have not earned
No percentages borrowed from someone else’s study
No annual contract to get out of
Who it is for
Owner-operated general and family practices.
A front desk of one to three
Enough volume that the phone competes with patients in the chair. Not enough staff to put somebody on it full time.
Hours that end before your patients’ do
You close at five, or Thursday at two, or not at all on Friday. That gap is the entire reason this exists.
If you run a call centre, a DSO, or a front desk that already answers every call on the first ring — you don’t need this, and we will tell you so on the call.
“Alent is an AI voice agent. I say that in the first ten seconds of every call, because every dentist asks and because it is the reason it can pick up at 2am. I built it, I set it up, and you get me on the phone — not an account manager.”
Abdul Moiz / Founder, Alent
Book the call
Fifteen minutes. We ring your line and you listen to it answer.
No deck, no discovery questionnaire. We build one on your practice’s own hours, services and insurance list, you call it, and you decide from there.